Symptoms

ImpactControlCenter - Incorrectly detected device

When using a Balluff/MATRIX VISION GigE Vision™ device this device reports it's family as GigEVisionDevice instead of e.g. mvBlueCOUGAR.
When using a Balluff/MATRIX VISION USB3 Vision™ device this device reports it's family as USB3VisionDevice instead of e.g. mvBlueFOX3.
Certain properties e.g. like the ExposureTime or the BalanceRatio seem to miss in the feature tree displayed in ImpactControlCenter
The DeviceSpecific interface layout ('GenICam' vs. 'DeviceSpecific' Interface Layout) is not available
The FirmwareVersion property contains Unknown
The getUserData related API accessible through the Device object is not available
Using the FirmwareUpdater API is not possible
For such devices DeviceConfigure does not allow to
- apply firmware updates
- verify firmware updates
- apply a user defined identifier

Cause

The reason for this behaviour is an inconsistency in older versions of the mvGenTLConsumer-lib, that fails to detect devices with certain MAC addresses correctly.

The following table shows general compatibility issues for GigE Vision™ devices:

Impact Acquire version	Potential detection issues
< 2.31.0 (Mar 07 2019)	Only devices using a MAC address from the following ranges are detected correctly: 0c:8d:50:80:00 - 0c:8d:61:7F:FF 0c:8d:63:00:00 - 0c:8d:63:7F:FF 0c:8d:70:80:00 - 0c:8d:70:BF:FF
2.31.0 - 2.47.0 (Jul 28 2022)	Only when using customized devices using non Balluff MAC addresses AND custom product identifiers
> 2.47.0	No

The following table shows general compatibility issues for USB3 Vision™ devices:

Impact Acquire version	Potential detection issues
<= 2.47.0 (Jul 28 2022)	Only when using customized devices using non Balluff vendor names
> 2.47.0	No

Resolution

Use a compatible combination of device and Impact Acquire.